The Online Portal is an easy, fast, and secure way to pay rent and other charges online, view payment history, and submit maintenance requests. Setting up auto payments makes it easy to pay your rent and be on time!
Access your Online Portal from any mobile device by downloading the mobile app:
How to Access Portal / Sign In
You’ll receive an Online Portal Activation email or text message from your property management company. Click Activate Now in the email, tap the link in the email, or tap the link in the text message to establish a strong password to activate your portal.
You can also self-sign up for the Online Portal at [Your-Property-Managers-Account-Name].appfolio.com/connect. Click Request access to the portal and input your information. The URL is unique to your property manager, but you may be able to find this on their company website or reach out to your property manager directly.
Bookmark, create a shortcut icon for the login page, or download the mobile app so it is easy to return at any time.
You will receive a confirmation email once your portal is activated.
Download the Mobile App
Download the Mobile app to stay logged in to your Online Portal. Make payments, submit maintenance requests and review important documents 24/7.
Download the iOS app from the App Store®
Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc.
Download the Android app from Google Play
Android, Google Play, and the Google Play logo are trademarks of Google Inc.
Set Up an Auto Payment
If you see a message stating you cannot make online payments, please contact your property manager as this is a service they can choose to offer their residents.
On the Home or Payments tab, click Set Up Autopay to create an automatically recurring payment
If you have saved payment methods those will be displayed, or you can Create a New Payment Method.
If you are creating a new payment method, you will select the payment method type: Credit or Debit Card or eCheck (direct withdrawal from bank account). You can then enter the associated payment information and click Continue.
Give the payment a name, select whether you want to pay a fixed amount or your outstanding balance, choose the payment start date.
Click Create Autopay. You will receive a confirmation email when your payment processes. You can review your autopay details on the Payments tab of your Online Portal.
Have more questions about how to pay your rent online or manage your online portal? Start here!