What are the benefits of online portals for both homeowners & residents?

We’ve been offering online portals for our clients for several years, and have always felt that keeping up with the trends in property management technology is extremely useful, not only for our clients but for our team! During the COVID-19 shut down we found having online portals for every client helpful and efficient. It makes it easier for a client to log in and view their account information without having to call the California Leasing & Management Office, as well as do a number of things from paying rent to downloading copies of the statements.

1. Add convenient self-service options. With online portals, tenants can pay rent and submit maintenance requests at any time, without having to come into the office.
2. Increase transparency. Online portals allow tenants and owners to log in and securely view information that’s important to them.
3. Reduce the number of incoming calls you handle. With easy mobile access to see account details and do more online, tenants and owners won’t have to call the office as much.
4. Keep up with (or beat) the competition. Don’t miss out on potential renters who are looking for easy access and services that your competitors might already offer.

We use Appfolio to manage our property management clients’ accounts and provide online portals to manage and maintain peace of mind every day. Technology continues to offer property managers more frequent ways to provide digital tools that provide easy ways to keep up with their maintenance requests, billing, rent payment, and more!

If you’re thinking of hiring a property manager, then get in touch with us here! We’re ready to help more and more homeowners find the peace of mind they need to enjoy more of their free time while having their investment portfolio managed by the top-rated professionals in town!